Social Media Research

Anliang Zhong offers social media benchmarking and shopper experience assessment.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Mystery Shopping

Anliang Zhong uses unbiased third-party shoppers to gather actionable data for you.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Business Consulting

 

Lifetime Value Analysis

Anliang Zhong analyzes your data to identify your most valuable customers.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.